Audit Trail

What the Audit Trail Shows

The audit trail in Menuraq is like a time-stamped journal of everything that happens in your business. It records:

• Who entered information and when
• What changes were made
• Why those changes were made (if noted)
• Where in the system changes occurred

Think of it as the "who, what, when, and where" of every action in your restaurant or business.

Why It's Useful for Business Owners

Daily Protection

• Catches mistakes before they ruin your day
• Helps you find answers quickly
• Shows who handled what

Long-Term Value

• Tracks business growth over time
• Helps with tax preparation
• Shows customer trends
• Documents employee performance

Important Benefits

• Security: You see when someone changes something
• Accountability: Everyone knows they're being watched
• Learning: You learn from past mistakes
• Compliance: Helps with regulations and audits

How to Review Activity

1. Access the Audit Trail

• Go to your business dashboard
• Look for "Audit Trail" or "Activity Log"
• Or check "Reports" and "Activity"

1. Filter for What You Need

• Time period (last day, week, month, custom)
• User (specific person or everyone)
• Activity type (orders, inventory, staff changes)
• Location (specific restaurant or all locations)

1. Look at Recent Activity

• Check who's been working
• See what orders happened
• Track inventory changes
• Monitor staff access

1. Deep Dive When Needed

• Click on specific events for details
• Export reports for analysis
• Print for record keeping

What Information is Tracked

User Actions

• Who logged in and when
• Who added, edited, or removed information
• What permissions were granted or changed

Business Transactions

• Orders created and completed
• Payments received and processed
• Refunds issued
• Gift cards created and redeemed

Product Changes

• Menu items added, changed, or removed
• Inventory levels modified
• Prices updated
• New items added to catalog

Staff Management

• Team members invited or removed
• Roles and permissions changed
• Shift schedules modified (if tracking)

System Settings

• Business information changes
• Location settings updates
• Service mode changes
• Feature toggles

Customer Activity

• New customer accounts created
• Order history
• Communication logs
• Feedback and ratings

Real-Life Examples

Scenario 1: Price Increase

• BEFORE: Menu shows item at $12
• AFTER: Someone changes it to $15
• AUDIT: Shows who changed it, when, and why

Scenario 2: Staff Hiring

• BEFORE: Only you can process orders
• AFTER: Manager gets approval power
• AUDIT: Shows when manager role was added

Scenario 3: Inventory Issue

• BEFORE: 10 items in stock
• AFTER: 0 items (all sold)
• AUDIT: Shows each sale and who made it

Scenario 4: Customer Service

• BEFORE: Customer complains about order
• AFTER: Order fixed and recorded
• AUDIT: Shows the complete interaction

Why You Should Check Regularly

Weekly Check:

• Who has been working your business
• What orders happened during the week
• Inventory levels changed

Monthly Review:

• Staff performance trends
• Business growth patterns
• Customer behavior

Important Events:

• After big changes (holidays, promotions)
• When new team members join
• After system updates

How to Use Audit Information

For Your Protection:

• Track down unauthorized changes
• Verify employee actions
• Prove you handled things correctly

For Business Improvement:

• See which features are popular
• Identify problem areas
• Find opportunities for growth

For Compliance:

• Document everything for regulators
• Keep records for tax purposes
• Show auditors what's happening

For Training:

• Show new employees what good looks like
• Review past mistakes
• Learn from successful actions

Pro Tips for Using Audit Trail

Set Up Alerts:

• Get notified of important changes
• Quick response to potential issues
• Stay on top of business activity

Export Regularly:

• Keep backups of important records
• Share with accountants if needed
• Archive for future reference

Keep It Simple:

• Don't overcomplicate reporting
• Focus on what matters to your business
• Use it as a tool, not a burden

Remember: The audit trail is your business's memory. It helps you remember everything important that happened, and helps you do better in the future!