Customer Accounts
Menura supports both guest browsing and signed-in customer accounts, with loyalty features for returning customers.
Guest Orders
Customers can place orders without creating an account. Their order history is stored locally on their device.
How It Works
- After placing an order, the order record is saved to localStorage.
- The Guest Orders panel (accessible from the receipt icon in the menu header) shows recent orders.
- Tapping an order opens its tracking view.
- Orders persist across sessions on the same device.
Guest Order Record
- Order ID and number
- Business name
- Items ordered
- Total amount
- Order status
- Payment status
- Tracking URL with access token
Clearing browser data will remove guest order history.
Signed-in Customers
Creating an account provides additional benefits across devices.
Benefits of Signing In
- Cross-device order history , access your orders from any device
- Saved dietary preferences , preferences sync across devices
- Loyalty points , earn and redeem points on orders
- Saved payment info , last-used MoMo number/network remembered per business
- Faster checkout , saved preferences and details pre-filled
Sign-In Flow
- Tap Sign In in the public menu header.
- Enter your credentials or create a new account.
- After signing in, your profile preferences and order history are available.
Loyalty Passkey
For a faster experience, customers can use a Loyalty Passkey to identify themselves without full authentication:
- Enter a passkey code in the LoyaltyPasskeyPanel.
- Points are automatically applied to orders.
- No email/password required for basic loyalty features.
Customer Profile
Signed-in customers can manage their profile at Profile > Settings:
| Feature | Description |
| Dietary Preferences | Set and persist dietary flags and allergen avoids |
| Order History | View all past orders across all businesses |
| Saved Payment Info | Manage saved mobile money details |
| Personal Details | Name, email, phone, and contact preferences |
Privacy & Data
- Guest data never leaves the device (localStorage only).
- Signed-in data is stored securely and can be deleted at any time.
- Dietary preferences are never sent to the server , even for signed-in users, preferences are device-local and only optionally restored from the account store.