Floor Mode

Floor mode provides table management with an interactive floor plan, enabling waitstaff to manage orders, track table status, and serve customers efficiently.

Route: /pos/[branchId]/floor

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Overview

Floor mode is designed for full-service restaurants where customers are seated at tables. It provides:

• Visual floor plan with table layout
• Table status tracking (available, occupied, reserved, cleaning)
• Seat-based ordering with split billing
• Order management for each table
• Bill settlement at the table

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Floor Plan

FloorMapEditor

The FloorMapEditor component allows you to design and configure your restaurant's floor plan:

• Drag and drop tables onto a grid
• Resize and rotate table shapes
• Label tables with numbers or names
• Define service zones/areas
• Configure table capacity (seat count)

Tables are organized into zones (e.g. "Main Hall", "Patio", "VIP Room") for easier management.

Table Status

Status	Color	Description
Available	Green	Table is free and ready for seating
Occupied	Red	Table is currently occupied by guests
Reserved	Blue	Table is reserved for a future booking
Cleaning	Yellow	Table is being cleaned and will be available soon
Closed	Grey	Table is out of service

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Table Service Workflow

Seating Guests

1. Select an available table on the floor plan.
2. Start a new order for the table.
3. Enter guest count and any notes.

Taking Orders

1. Tap an occupied table to open its order.
2. Browse the item catalog and add items.
3. For seat-based billing, assign each item to a specific seat label.
4. Add special instructions per item or for the entire order.
5. Submit the order to the kitchen.

Seat-Based Ordering

For tables configured with split billing:

• Each seat (e.g. "Seat 1", "Seat 2") gets its own item list.
• Items can be assigned to specific seats during ordering.
• When settling, each seat can pay individually.
• This enables easy split-the-bill functionality.

Order Management

Each table's order shows:

• Items ordered, grouped by course if applicable
• Item status (not fired, queued, done)
• Seat assignments
• Running total
• Course management (if enabled) for multi-course meals

Settling a Bill

1. Navigate to the table order.
2. Click Settle to open the payment dialog.
3. Choose payment method (cash, card, mobile money, etc.).
4. Process payment.
5. The table returns to "Available" status.

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Keeping the Board Responsive

The floor board is a live view of all active orders. To stay responsive during busy service, the board shows only the most recent active orders:

• When older active orders are hidden, an amber banner appears at the top of the board: "X older active orders are hidden to keep this board responsive."
• Hidden orders are not lost — switch to the Recent tab to find them.
• The banner appears automatically whenever the board genuinely can't show everything; it disappears as soon as the full set fits again.

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Course Management

For fine-dining restaurants, floor mode supports course management:

• Send courses to the kitchen separately (starters first, then mains, then desserts)
• Each course can be held or released individually
• Kitchen receives course-specific tickets

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Waiter Assignment

Staff can be assigned to specific tables or zones:

• Each waiter is responsible for their assigned tables
• Notifications for new orders or customer requests
• Performance tracking per waiter

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Floor Layout Editor

The floor plan layout can be configured at:

POS > Settings > Tables (/pos/[branchId]/settings/tables)
QR page at /pos/[branchId]/qr (includes FloorMapEditor)

Adjustments include:

• Adding/removing tables
• Reshaping zones
• Changing table shapes and sizes
• Reassigning table numbers
• Setting per-table split billing preferences

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Related Documentation

• POS Overview
• Counter Mode
• Kitchen Display System (KDS)
• Payments
• Workstations
• Setup Wizard