Staff Management

How to Manage Your Team Members

Staff management lets you add and organize everyone who works in your restaurant. You can create staff profiles, assign roles, and set up their daily schedules. Everyone gets their own access so they can check their tasks and hours without seeing other staff's private information.

What Shift Management Is and How It Helps

Shift management is like creating schedules for your team that show when they should be at work. Instead of worrying about who is working when, you can:

• Set specific work times for each employee
• Plan ahead for busy periods and slow periods
• Make sure you have enough staff during peak hours
• Avoid over-scheduling or under-scheduling

How to Assign Staff to Different Roles

Staff roles determine what they can do in the system:

• Managers: Can view all reports, manage everything, and approve changes
• Cashiers: Can process orders and handle payments
• Kitchen Staff: Can see orders and track preparation
• Delivery Staff: Can view delivery schedules and customer locations
• Waitstaff: Can take customer orders and suggest items

Simple Staff Scheduling Examples

Morning Staff (6 AM - 2 PM):

• Manager: John
• Cashier: Sarah
• Kitchen: Mike
• Delivery: None

Evening Staff (2 PM - 10 PM):

• Manager: Jane
• Cashier: Tom
• Kitchen: Alex
• Delivery: Sarah

Weekend Staff:

• Manager: Maria (Saturday)
• Cashier: Bob (Sunday)
• Kitchen: All staff share coverage
• Delivery: Weekend drivers available

Breaking it down: Make sure each shift has the right people for the right job, so everything runs smoothly throughout the day. Plan ahead for busy times like lunch rush (2 PM - 4 PM) and dinner time (6 PM - 9 PM), and adjust schedules based on how many customers you expect.