Age Verification

What Age Verification Is and Why It's Important

Age verification is a safety check that ensures customers are old enough to purchase certain items. Many restaurants sell things like soda, alcohol, or snacks that have age restrictions, and age verification helps keep everyone safe and follows the law.

How It Works for Restricted Items

When a customer orders an age-restricted item:

You set up what items need age verification
When the item is ordered, age verification pops up
Customer enters their birthdate or ID
System checks if they're old enough
If yes, order continues; if no, order is blocked

How to Set Up Age Verification for Your Business

Step 1: Identify restricted items

Mark items that require age verification in your menu
Common examples: Alcohol, energy drinks, certain medicines
Set the minimum age requirement for each item

Step 2: Configure verification method

Choose how customers verify their age
Options: Birth date entry, ID scanning, phone verification
Set up reminder notifications for staff

Step 3: Test the process

Try ordering yourself to make sure it works
Check that customers get clear instructions
Make sure staff know what to do if verification fails

Simple Examples of Age-Restricted Products

Alcohol

Beer, wine, spirits
Required in most countries
Set minimum age to 21 or your local legal age

Energy Drinks

High-caffeine beverages
Some countries restrict sales to adults
Good to set 18+ or 21+ depending on local laws

Over-the-Counter Medications

Pain relievers, cold medicine
Some require age restrictions
Often 16+ or 18+ depending on the product

Examples of what to do

Setting up alcohol age verification:

Mark "Draft Beer" and "Whiskey" as age-restricted
Set minimum age to 21
Choose ID entry as verification method
Test with a fake customer under 21

Setting up 18+ age check:

Mark "Energy Drink" as requiring age verification
Set minimum age to 18
Use birth date entry for verification
Make sure staff understands the process