Menu Operations

How Menu Operations Work (Sell States, Rollouts)

Menu operations control how and when your menu items are available to customers. Every menu item has a "sell state" that determines its visibility:

• Available: Customers can see and order this item
• Sold Out: Customers can't order this item (temporarily out of stock)
• Hidden: Customers don't see this item at all

Rollouts let you test new menu items with a few customers first, or gradually roll them out to all customers over time.

What Menu Status Options Mean

Available

• Your menu item is ready to sell
• Customers can order and purchase it
• A good choice for popular, well-stocked items

Sold Out

• Your menu item isn't available right now
• Customers won't be able to order it
• Perfect for when you run out of a popular item

Hidden

• Your menu item is completely hidden from customers
• They won't even see it on the menu
• Use for items you're not ready to offer or want to test privately

When to Use Different Menu Settings

Use Available when:

• You have enough stock
• Customers regularly order this item
• You want to promote it to all customers

Use Sold Out when:

• You need to restock an item
• A supplier delay means you won't have it soon
• Seasonal ingredients are running out

Use Hidden when:

• You're testing a new recipe
• You want to collect feedback without orders
• The item needs preparation changes

How to Manage Your Menu Based on Business Needs

• Daily checks: Look at your menu each day and update items that aren't selling well
• Seasonal adjustments: Hide items when ingredients aren't available, show them when they are
• Special events: Show different menus for holidays or promotions
• Staff needs: Hide staff-only discounts or internal-only items