Managing Reservations
Your dashboard provides everything you need to manage reservations effectively.
Viewing Reservations
- Daily view - See all reservations for today
- Weekly view - Plan ahead for the week
- Monthly view - Get an overview of busy periods
- List view - See all upcoming reservations
Managing Bookings
From the reservations dashboard you can:
- Confirm bookings
- Modify dates, times, or party sizes
- Cancel reservations
- Assign tables to reservations
- Add notes for staff
- Contact customers if needed
Handling Walk-ins
When walk-in customers arrive:
- Check table availability
- Add them to the waitlist
- Estimate wait time
- Notify them when table is ready
- Seat and start service
Collecting Deposits
Bookings that require a hold show a deposit status badge:
| Status | Meaning |
| Deposit due | The required amount hasn't been paid yet, with the amount and reference code shown |
| Deposit paid | The deposit was recorded, with its reference code |
| Forfeited / Refunded | A previous deposit was retained or returned |
To record a deposit:
- Open a booked reservation that shows Deposit due.
- Click Collect deposit — the required amount is pre-filled.
- Choose the payment method (cash, card, mobile money, bank transfer, other).
- Add a reference code (optional).
- Click Confirm — the booking updates to Deposit paid.
Waitlist Management
- Add walk-in customers to the waitlist
- Track wait times
- Send notifications when tables are ready
- Prioritize based on party size and requests
Screenshot Placeholder: Reservation management dashboard with daily view