POS Analytics

Understanding Your POS Performance

POS Analytics gives you a clear picture of how orders flow through your restaurant. Use this data to staff appropriately, reduce wait times, and maximize sales during peak periods.

What You Can See

• Order volume , total orders by hour, day, week, and month
• Peak hours , the busiest times so you can schedule more staff
• Average order value , how much customers spend per transaction
• Payment method breakdown , card vs. cash vs. mobile payments
• Order types , dine-in, takeaway, delivery, and kiosk orders compared
• Cancellation rate , how many orders are cancelled and why

Screenshot Placeholder: POS analytics dashboard showing hourly order volume graph, payment method pie chart, and key metric cards.

How to Use It

Review peak hours to ensure you have enough staff during busy periods. If average order value is low, consider upselling or combos. If cancellations are high, investigate whether wait times or stock issues are the cause.

Combine this data with Menu Analytics to see which items drive your busiest periods. For operational insights, see Operations Analytics.